EZ Contacts selection and ordering process was fine. I would give that four stars. I'm unhappy with the processing of my order, which is the reason for the two star rating. My order took two weeks to ship out because the items were not in stock. This is understandable and not the issue. The issue I have is that nothing was communicated. I receive two or more promotional emails per day (way too much!) but not a single correspondence related to why my order hadn't shipped or when to expect it. After ten days of "order processing", I had to reach out via chat to get a meaningful update. Better communication related to order status would be appreciated.