I usually have a good experience with EZContacts but my last order was not taken care of in a professional manner. I placed an order and received an email that my order could not be processed because my prescription was not valid. I went back into my account and placed a new order with my correct prescription. Then, I received two confirmation emails that both orders were being processed even though the first one said it was invalid. I contacted EZC through email and the reply I received made it clear that my email was not even read because they did not acknowledge the issue at all and instead confirmed both orders had already shipped. Now I have been charged twice and the only thing they’ll do for me is give a refund after I have returned one of the orders. In this economy, everything is so expensive and every purchase is budgeted for me. Them charging me twice after the first order was deemed “invalid” really messed me up for the month. Won’t be ordering from them again!