Really happy with all aspects of our wallbed. I was really impressed with the customer service at this company, quite apart from the brilliant nobe wall bed we purchased from them which has transformed my office into a spacious, versatile place where visitors can stay in a really comfortable bed that can be hidden away between visits so that I can join Teams meetings and Zoom calls for my business from a room that really looks like my office and without the embarrassment of a bed in the background. The installation went smoothly, and the mechanism is very strong, so it made me confident in the longevity of what we had purchased. I’m really happy with it.