We told the salesperson that we didn't currently have a sofa and were concerned by the possible wait times. We were assured that our sofa will be with us in "less than 6 weeks, usually 5" so we decided to wait. 6 weeks later and I am now told that I will have to wait another 3 weeks for delivery(!!) because their vans are full. I made a complaint about being lied to but all I got from head office was "We're sorry you had that experience". They can definitely get that sofa to us sooner but it's just not cost effective for them so they're refusing to help. After spending £2000 I would hope that they'd be more helpful, but they just don't care. Avoid using this company!!