DO NOT BUY ANY FURNITURE FROM FAB! Recliner Broke in Less than 3 Years – ! I am FURIOUS with this settee! After just 3.5 years, the recliner has completely broken down. For what I paid, I expected durability, but this thing is built with cheap, flimsy parts that clearly weren’t made to last. First, it started creaking, then the reclining mechanism began to stick, and now it’s totally unusable. This is NOT normal wear and tear – this is simply bad manufacturing! They cut corners with low-quality parts, and now I'm stuck with a worthless piece of furniture. If you’re looking for something that will actually last, steer clear of FAB furniture! This company clearly doesn’t care about quality or its customers. They promise life time warranty, it's a blatant LIE. When you ring they charge you £75 for a "Furniture Specialist" to come and asses your furniture in which they conveniently say it's wear and tear even though the settee as a whole is manufactured terribly. Dealing with this company’s complaints department is a complete nightmare! It's painfully obvious they don’t care about solving issues – their only goal is to get you off the phone as quickly as possible. They showed zero empathy or willingness to help. Instead of offering a solution, they just repeated rehearsed lines and they dodge accountability at every turn and make you feel like a bother rather than a valued customer. Honestly, if you’re trying to get something resolved, good luck! FAB furniture are an absolute joke – they’ve perfected the art of avoiding responsibility. I will never buy another piece of furniture from hear again. Stay well clear!!