DO NOT USE THIS COMPANY We bought a 3 piece suite from them and all went well until there was a problem with the leather on a chair Customer service is dire, rude and all they want to do is fob you off and don’t care what you have to say They charge you £72 to get someone to come and look at the problem( it actually costs them £30 so they are profiting again from you !) Peeling of the leather is NOT a manufacturing problem according to them It’s your fault because your body exudes oils Sorry but all humans do that My chair is less than 2 years old Their lifetime’ guarantee is not worth the paper it is written on Their insurance that we paid nearly £200 for so that we would be covered for any problems or damage by body fluids pets etc etc ( but not peeling leather on the headrest that is our fault) Just don’t believe them at the point of sale In fact do not go into their shop if you expect good customer service and sales people who tell the truth My application against the insurance was refused as it was not an ‘accident’ but it is not a ‘manufacturer failure’ either So much for the sales lady saying ‘you will be covered for anything’ We have paid independently to have it done ….. The customer service are unhelpful and rude and even though I put in a complaint about the service I received they have not had the good manners to answer KEEP WELL AWAY Post Script The pads on both chair seats are not standing up to us sitting on them and need for us to pay again for them to be repaired as I don’t want to deal with ‘customer’ service again