From beginning to end its been a great experience. Kevin came out to survey the space where the new door would go, we were in the process of multiple renovations and he gave us advice on what not to do until the door was put in and what we should go ahead with in the meantime. Gave great information on the doors and what's involved. Sean and Jordan came to install the door, they lay sheets down to protect my floor, cleaned up any mess what was made in the installation process, very friendly and approachable people and gave me a full run through of how the door locks and unlocks before leaving