purchased 4 dining room chairs ( not cheap) with a lead time of six weeks... 9 weeks later 2 boxes are delivered by fairway furniture with 2 x 2 chairs inside which had to be built the delivery team refused to take away any packaging as was agreed when purchasing these items, on opening said boxes to check all contents 2 chairs in immaculate condition 2 chairs with minimum protective packaging these chairs had obviously been customer returns as the screws had been used and the threads on the base of one chair was threaded ( so of no use) the stitching on the back of the second chair was all unstitched. having highlighted this to fairway furniture in newton abbot they were very obstructive and down right unhelpful, another 4 /6 weeks for 2 replacement chairs has now transpired into end of january another 9 week wait. i had to cancel my order as no compensation or any apology has been offered. Fairway Furniture NOT AT ANY PRICE. will not be buying from here again