*ZERO STARS* Constructive Feedback: Regarding the Director Mr. Rivera, Manager, and certain staff employees need to work on for the "Patients" best interest (not Family Integrative Medicine Of S. Orlando OBT's own selfish reasons nor be biased) are: communication, flexibility, adaptability, customer service with no excuses, on time scheduled appts (so patients do not have to wait long periods majority of the time), answer questions professionally, and address complaints (which the company's own employees have a pattern of making complaints/excuses) in a closed office not in front of patients in the waiting room/lobby. This is about the "Patients" who pay for their treatments/services for the highest standards for healing in the whole person, body, mind and spirit. Director Isn't this your Mission to serve, empower and partner with your patients and your community on the path to wellness, transformation and wholeness? The opposite was done; That's unfortunate, because it started out differently, although this was the in between and end result 0. *FIVE STARS* To "Providers" of Family Integrative Medicine - S. Orlando OBT: I would like to take the to time to thank Dr. Mari F. for your professionalism, kindness, and outstanding Acupuncture therapy treatments and Dr. Christine G. is amazing and superb for her Chiropractic therapy treatments. You can see them at Lake Baldwin as well.