I wish I could be as positive as some of the previous comments listed here. My experience with Woolley and Co has been that of a very professional company. Unfortunately, I cannot be as positive in relation to the individual who took on my case. Sue is professional. She is very professional. To the extent that she does not listen to her clients input when questioning expert advice presented. My case required specialist knowledge of a particularly complicated pension. The expert sought out did not possess this knowledge and, as a result, my case did not achieve the balanced result I sought. Sue did not give advice which was in my best interests. She did not always know the specifics of my case in detail. On one occasion supplying another clients detailed pension statement instead of my own. Woolley and Co, as a company, have been very professional. I was led to believe their representatives were some of the best in the business, possessing emotional intelligence, dogged determination and (importantly) empathy for their clients and their case. Ultimately, going out of their way to provide the best possible outcome for their client. Unfortunately that wasn't the case for me.