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Anonymous
WORSE CUSTOMER SERVICE EVER... We ordered a go kart for our child's birthday. Their website stated it was ready to ship, I even called them just to confirm it would ship right away and make it in time for our child's birthday. Two day's after placing the order, we were still waiting for our follow up call that was suppose to happen within 2 day's. After we waited over 2 weeks, I decided to write them to get the status. A guy wrote back the next day stating Alley would be calling me the following day. The next day Alley called me to inform me that they sold my son's blue go kart by accident, and their next shipment would be in 3 weeks from now. Alley and her manager told me I wouldn't even get the go kart for smooth 6 weeks... I stated that wouldn't work and I was guaranteed this go kart would make it to us in this for our child's birthday, seeing that's the reason I chose this company. The owner said I can't miracle you a go kart and for me to shut up and quit rambling so she could talk. I told her that was very unprofessional and how ghetto she handles her business. She canceled my order without my consent and hung up on me. So, here i am... wow, what deceptive business practices. DON'T TRUST THEM! HIGHLY UNPROFESSIONAL... THEY BORROW YOUR MONEY FOR WEEKS, FREE OF INTEREST.
3 years ago
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FamilyGoKarts has a 2.5 average rating from 89 reviews

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