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Bryan Borders
BUYER BEWARE! After ordering, they call you to add a delivery surcharge! They already hit you for “residential delivery fee” then “lift gate service” unless you happen to have your own forklift to get a 300lb crate off their truck. After all that, they charge nearly $200 “access charge”. They slip this in on the shipping page. When they call for delivery, the shipping company only drops the crate at the curb. If you live rural, they will not drop at your house, only at the street and you get to figure out how to move the crate or do your oil change on the side of the road so you can crank it and drive it up. When I spoke to Stacy (the supposed manager) in customer service, she’s get an attitude of “well, its being delivered to the address so take it up with the shipping co.” All she wants to do is talk over you. No service skills whatsoever. These folks are scammers! I’ll update after delivery to see if the ATV even works or not.
2 years ago
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FamilyGoKarts has a 2.5 average rating from 89 reviews

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