it's too bad you have to rate with Stars because these guys deserve Bars (as in Jail) vs. Stars. they are thieves, liars, and scam artists - Read reviews on here, Trust Pilot and the BBB - they they hang up on you if you can get them on the phone. They yell at you, they insult you, they belittle you - they do everything in their power to keep your money and not work with you. I've been yelled at and told that they would tell my credit card company I refused to return the item. Here is a quote from Cierra DeGreef - after I said I didn't know how to reach and set up the return with FedEx - "Okay, We will email this to Paypal to show them you refuse to return it, so we can get the money back. " They intensionally sent me a label that showed shipment return back to me not to them. 15 phone calls, some very rude, many e-mails. Seems there should be more that can be done to these people - shame on me for not doing my homework. Pay more elsewhere and enjoy your life.