I purchased a safety pool cover and it didn’t work for my pool. When i called about returning (website says 75 day hassle free returns) the woman who answered, Helen, was very rude and said they wouldn’t return it. I brought up the return policy from the website and she said it had to be folded a certain way and in the same box to get money back. Luckily i had the box and was so careful with “how i folded it” . It took two weeks for a return and it was less than 60% of the original price. I called to ask why and i was given the run around and told there was a restocking fee (not mentioned, nor was it mentioned about paying for the return, which cost $90!). The entire website and emails talk about how Christian they are and Godly. I can tell you they were some of the rudest thieves I’ve dealt with.