I received my order within the expected time frame, so they get one star for that. I'll give them another star for the embroidery on the baseball jersey I ordered. And that's all the stars they get from me because 1) the quality of the jersey itself is awful, it's more like a dry fit shirt rather than a jersey, 2) the men's medium that I received was comparable to an XL, 3) and the colors were horrendously different than what was pictured, it was supposed to the tye dye design but looked more like a blob of paints smeared on a shirt. Terribly disappointing as this was a birthday present and now I have to scramble and find something else. Please don't waste your time or money on this company.