BUYER BEWARE.
This is the second time we ordered with this company. The first went OK. The meat was not very good, except for the flap steak. So, when we ran out, we did a second order of just the flap.
Here is where the real problem started. We got a shipping notification that it would be delivered Wednesday. It showed the package was in our city and would be delivered by 9p. When the delivery didn't come, I got an update from UPS that it was being delivered on Friday. I emailed the company to say there is no way the meat can stay fresh for that long.
They said it was out of their hands and to contact them once it arrived. Well, on Friday it arrived. Warm and spoiled. We opened the package to take pictures of the mold and then UPS took it back with them.
I have since emailed the company 3 times with the pictures asking for a refund and no response. Next, we will have to dispute the charge. They claim to be so busy, but if you can't handle customer issues, then maybe you need to hire more people or take less orders. BUYER BEWARE
4 years ago
Farmfoods has a
1.8
average rating
from
104
reviews
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