Placed my second order of steaks and other meats from Farmfoods. Received it as it was delivered to my door. Opened it up to find the dry ice had evaporated away, the foam cooler that it had been shipped in was cracked completely through on bottom, side and top. Good portion of the steaks and other meats were already thawed. A couple of these packages weren’t sealed or had some how had tears on the outer packaging. Immediately took pictures and sent an email top their support line with description and pictures of what I received. Got 2 run around reply emails asking for pictures, then a second of a list of what was spoiled or opened. I replied with the same pictures an a detail again twice. It was as if they (Brian) were not reading the email I sent them. Finally, no response what so ever after two weeks. Don’t waste your time with this company. There are plenty others out there that provide better quality products and do back up their sales Market House or Buffalo Gal to name a couple.