The worst company in Romania and most likely world wide. My "Genius" order has not been delivered in over 72 hours, yet packages I've had shipped from France by far more competent companies arrived in the same timeframe. How is it possible that international deliveries are faster than your domestic ones? ​The sheer incompetence is baffling. Your customer service agents are absolutely useless. They just parrot the same scripted, empty phrases and offer no real solutions. It's clear they are nothing more than a front for an utterly broken system, stealing a paycheck while I'm left in the dark. ​This entire experience has been a masterclass in frustration. There's no effective communication, no accountability, and no sense of urgency. The management of this company must be non-existent because this level of operational failure is completely unacceptable. You're not just slow; you are laughably inept.