After putting something in the washing machine which I shouldn't have, it blocked up. Not only the machine but the whole kitchen was blocked and it was really smelly. I tried to put some chemicals from the supermarket but that made things worse and then it started leaking. It really was the stuff of nightmares. In a panic I called a number for a plumber, it was Fast Response. They answered the call and got me a plumber right away. Thomas managed to stop the leak, repair the pipework, hoover the water up and clear the blockage. I could have kissed him. Instead, I paid by card but I was still happy. Great work.