Stay Away! This guy "Matthew" and his sidekick "Colby" are the two biggest douchebags that I have ever come across. You're already in a vulnerable position when you lose a loved one, but the predatory dealings one will encounter dealing with these two unprofessional a-holes is unfathomable. "Matthew" is not personable, just a motor mouth used car salesman type. He will tell you that you must hurry because the truck the coffin will ship on will be leaving in 10 minutes. (Just more BS lies.) Write down figures as he is talking, because they will getting inflated. Then before you even strike any deal they will want your billing info, then before you even sign the "E-doc" contract that they send you, they will start drawing funds from your account, they will try to draw multiple withdrawals. Then they will call you back and say hurry sign the contract, (If you tell them you want to read it, they will be like there is no time, The truck that should have left 10 minutes ago is now leaving in another 30 minutes. (MORE LIES) If you hesitate, he will start spewing bs of how they have sold 157,000 coffins nationwide. They will ask you what funeral home you are dealing with. And after a quick google search, he will say oh the one on (insert googled address here). Them he will say we ship to them all the time. Meanwhile most funeral homes have never heard of these goofballs. (Even more lies). And of course the whole time they will tell you you're going to save thousands. LOLOLOL. Actually the funeral home had the same casket i wanted and the FUNERAL HOME WAS ACTUALLY MUCH CHEAPER!!!! Meanwhile when I told "Mathew" I was not signing the contract, he continued to do his creepy pressure sales spiel. Then I said well I got a fraud alert from my bank. ( Meanwhile I did a goggle search, I saw the bad reviews). I then respond to the fraud alert and freeze my bank card. Then I said "You know what? Cancel any paper work you have started because I am not signing any contract. And you can return the money that you have been trying to withdraw from my bank". Because I just got a fraud alert about your company. Then Matthew starts yelling and says you know what I'll cancel your order but 'm keeping your money. And hangs up the phone. I then text that seeing we didn't conduct any business, he can return my money, or I can file fraud charges against his company. Then he calls me back and leaves a message to call him back. (He knew he was wrong and actually committing fraud). Needless to say, the bank returned my money to me. SO, BUYER BEWARE!!! Be smart and just stay away all together. You will find funeral homes are cheaper.