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Anonymous
My husband suddenly/unexpectedly lost his father and the two of us sat down with his Mom to try and find a budget-friendly casket. Dealing with this incredibly shady “company” left the three of us —who are already overwhelmed by juggling funeral planning with processing this monumental loss in our lives — feeling much more scared, vulnerable, and unsteady. We found sky casket online and called to chat with a representative before making a purchase online. The supposed “owner” (Matthew) of the business answered the phone with a brisk greeting of “Caskets!” (no business name??) and proceeded to spend the next 5-7 minutes executing a hustle so sloppy and blatant that I swore we were speaking to a knock off handbag dealer on Canal St. He evaded our questions aimed at verifying their “guarantee” for on time delivery, shipping methodology, and kept trying to rush us to provide information that would lead to a payment. According to him, we called “just as the truck was about to leave” and they were holding up the truck for us. If we didn’t give him information and a payment ASAP, the casket wouldn’t ship for another few days OR we would have to pay a 50% markup at the funeral home. Their website clearly states that “Next Day Delivery Anywhere in the USA.” We opted to hang up the phone and speak with a more reputable and professional establishment. This same “owner” called back to follow up an hour or so later and, when I told him that we no longer required Sky Casket’s services, he CHUCKLED and told me to have a nice evening. I’m posting this because I hope it will save another grieving family valuable time and emotional bandwidth.
10 months ago
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Sky Caskets has a 3.7 average rating from 71 reviews

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