Called about casket we saw online for $1795. In the ad it showed free shipping anywhere in US. On the call they informed they would give a $500 discount for veterans. So we verbally confirmed $1295 and I gave my credit card info. Then they sent a DocuSign, however in the DocuSign document $2592 was the total price. We called back and they said there's a shipping charge. Why are we paying a shipping charge if it is free shipping. Then Shane the supposed CEO informed that if you don't sign it now you'll have to wait till next Thursday for us to ship it out. So the DocuSign says they charge $395 for shipping in the small print. But the website says free shipping. That would be $1690. They lie, cheat and steal from grieving windows. Hoping they will sneak one by you in your time of despair. Please, buyer beware! I've attached the website and DocuSign so you can see we are not fabricating this.