Where do I start...As a funeral professional, I ordered a casket from this company on behalf of the family who's child passed away. The company called me and told me that they did not have that particular casket which was fine. I asked if they had a NAVY blue casket and he said yes. The casket gets here and it is LIGHT/SKY blue. I called them and told them that this is not what I asked for and he says "well I said I have a darker blue casket and that's it, I have one lighter than that." Then starts talking about reselling the casket and other nonsense. I needed you to do the right thing and fix the situation by SENDING WHAT I ASKED FOR. These careless idiots are colorblind scammers who speaks with the education level of a 5th grader and this will come back to bite you one way or another. By the way, I will be reporting this FRAUD.