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Anonymous
surance Cover I had been with Fat Lama since 2017 and everything till now has gone well. Recently however I have had an awful experience with two pieces of equipment being rented and not returned. The hirer was approved by Fat lama . The replacement value I received in the end did not cover the cost of both items. I am not going to go into figures but please note if you are renting out equipment that has increased in value over the years eg old cameras , microphones you will not receive the true value of the equipment Or it’s replacement value Their policy I quote is : 4.1. We will pay for the cost of repair, replacement value, or the original value with any item depreciation applied, whichever is less. The ‘original value’ is determined by the price you paid for it and must be evidenced by you (e.g. with a proof of purchase). Depreciation is determined by the Claims Team. They also add a depreciation of 6% per year Please consider this thoroughly before joining. The whole experience was very up setting to the extent that it has taken me this long to write about it. I have as a result closed my account with Fat lama. David
3 months ago
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