I am writing a review for The Works I ordered 7 items and was emailed to say all items had been despatched. I only received 5 of the items I emailed them to be told only 5 items were in stock and on checking their website the 2 missing items musding were both showing in stock right through to payment despite being given a refund for both items. In the email I also addressed the fact that I had been charged £7 for an item which had a £6 sticker on the front of it this was totally overlooked in the response to my email.
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