My packs was delivered to late tge driver threw it on my porch and when I called the customer service with DHL to return it back because I didn't need it anymore the lady went on and told me that I couldn't return it the sender has to create a label for it I couldn't and I clearly read that I can return it on their site I am mad because time I do not have I will not recommend this company to anyone go through UPS ir Fed Ex or the Post Office
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