This a copy of my review on Feefo left on Trustpilot 4 years ago. Read it and weep. Don’t believe anything you read on Feefo. They should be hounded out of the review influencing market.
4 Years ago.
I have TP accounts for two of my companies soliciting reviews from my customers and have found them very fair in their handling of contentious or contested reviews, we as a business have welcomed the positives and the negatives, where genuinely applicable to our part in any transaction and have learned a good deal about ourselves and our service as a result. Feefo on the other hand seems to be a total sham, allowing the riviewe to be in control of the reviews is just like putting the fox in charge of the chicken coop. I have recently tried to leave poor feedback regarding a product I have purchased from CPL Fuels only to find it difficult verging on impossible to write a poor review. Sadly or fortunately for them they do not have a TP account or this would be on it. So I will start my own see how many other people have found their products and service appalling. I dont expect them to start a TP review account any time soon or everyone would know.
Rant over but thaks anyway for providing a properly independent well run review platform.
5 hours ago they responded about someone else not themselves.
Well that pretty much sums Feefo up.
1. It’s 4 years late incredible?
2. They refer to a review about “on the beach” it has nothing to do with on the beach. It is about how bad feefo is. I am rating their service and credibility of their reviews 1 Star no one else’s. Scandalous. It’s still a sham paid for by their subscribers not independent reviewers.
Do not trust Feefo Reviews.
You are not allowed to complain if you do it takes 4 years to get a response.
Date of experience: 20 January 2020
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