worst first time buyer experience ever - DO NOT BUY THERE Never had such a worst first time buyer experience - I will never buy again from Fenwicks - Ordered items in different sizes even though I was in the return window they did not let me return my items or even hand out a gift card. Customer service was not helpful at all couldn't care actually less - I could return one items due to a bug of the system which they weren't aware of - No wonder why they had to close the bond street shop clearly this business does not seem profitable and do not care about their customers!