Order number 3035967339 Avoid buying anything from this company Why Ordered 02/01/2021 over £90 worth of cat items including £60 of cat treats. Done on the basis of next day delivery. When I checked out the delivery date given was 18/01/2021 nothing arrived. I was assured in writing my order was being delivered on 19/01/2021 around 10% of the order was delivered & the box had been tampered with. I was told again in writing that the balance of the order would be delivered 20/01/2021. All that was delivered was a very damaged bag of cat litter which had not even been placed in any packaging. I have spoken in phone calls to two customer service agents. Received email from 4 others. Communicated with one on Instagram & another on Facebook. All of them have given me a different ‘story’. The latest story is that the customer service agent thinks their courier does not even have my parcel yet! Surely any reputable company has tracking systems for orders & should know what has been dispatched in every parcel. But as they don’t even provide packaging materials for the goods they dispatch they haven’t got any proper systems in place. Avoid this company unless you want to loose your money!