used this companies for years to order vet prescription dog food and never had a problem. however never again. ordered via Fetch on Friday as it promoted onsite that if I ordered by 3pm then I would get free next day delivery. had to chase up twice now only to be told that the order is stuck in the warehouse and they're aware theres been a delay with delivery. well, cheers for letting me know. I'm now stuck without prescription dog food and nowhere locally to buy it. despite offering express courier delivery at check out, they apparently dont seem to think this would be a great option for a loyal customer. what an absolutle joke - stay away and if you do buy with them, then dont be surprised if they let you down 🤬