Their products are great. I ordered jewelry boxes for packaging for my small business, and they are durable, have nice soft cotton inside, and look very uniform. My products were sent out to me very quickly, which was wonderful, and I got them earlier than the expected date- on par with Amazon orders. However, almost amusingly, their packaging is really quite atrocious! I'm pretty sure I had to cut through 3 layers of tape, since all three boxes I had delivered to me had for some reason been taped together to form one giant, lumpy parcel the likes of which I'd never seen before. Some sort of electrical tape bound each individual box, then a clear tape closed the boxes, and then grey tape was wrapped around all of them in 2 layers. This wouldn't matter, if the boxes hadn't been mostly obliterated in trying to pull them apart. To store the products, I had to re-box them. But the products were all undamaged, so 4 stars for Fetpak!