I placed an order from the newest catalog very easily. Completed the order, paid and waited for my delivery. I received a call that you were out of stock on one item. The lovely customer service agent gave me the other choices and i selected a different item. The next day, I received another call because you were out of stock on that item too. Again, your customer service agent gave me other choices and I selected a different one. Finally, my order could be shipped. Received my order without any further complications. My question: why do you have items in your catalog but not in stock? Thank you