Here is the response I've gotten after leaving a review:
"We mix designs in house, so when a customer purchases "Mixed Designs" we generally send them 3 or 4 different designs. We never state that "Mixed Designs" means that we are sending every design we have. While we did have some older design images up, it clearly states (in caps) that only designs in the drop down menu are available, you must have overlooked that.
FYI...we no longer stock Batman and Superman designs because those designs violate patent infringement laws. If you purchased those bags from Amazon or Ebay they (and you) have violated the law and are subject to a lawsuit. Law enforcement regularly checks on this. Just notifying you as a courtesy."
First off:
This is no way to talk to a customer. I still bought your sub-par bags.
Second of all:
I never bought any bags off ebay or amazon. I unfortunately bought them off your dreadful website. Therefore your legality note (assumung I broke the law) was pointless.
Third: I have Autism, so yeah. I might off over looked that bold print. But the main reason is why are you still advertising pictures of bags that you can't sell because it would violate any laws?? None of your response ever answered that. Is your selection that shitty that you need to keep past bags you no longer offer to trick people because only advertising the bags you only sell alone would hurt your business?? This company is dog shiitt. Customer service must be a foreign language to them hence their rotten response.
7 years ago
Fetpak Holdings, LLC has a
4.8
average rating
from
3,051
reviews
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