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Lisa Rice
I ordered ring boxes for 60 championship rings that my husbands football team won. we recieved them on nov 29 and the rings were presented on dec 1st. when my husband and i were putting the rings in the boxes, we realized that 3/4 of the boxes were assembled wrong. when you place the ring in the box , the ring is supposed to be facing the front, but these were defective because the ring faced the back!!! we had to remove the piece glued down and re-insert it so it was facing correctly. ! very poor workmanship !!! they said i could get a refund only if i sent them back, there was no way i could because the rings were presented 2 days later. i will not be purchasing anything from your company in the future. i did request some sort of refund but they said only if i sent them, back which was impossible because i would not have gotten replacements in time.
5 years ago
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