Left my immaculate car with Park xpert booked through FHR. Took pictures from all angles when i left it, as i always do. On collection, despite only having 15 mins to exit the car park, i again took pictures from all angles. A day later i noticed damage on both front corners of the colour coded bumper. Checked my pics and sure enough, nothing when i left it, damaged on collection. All my pics are digitally dated and also have location tags I emailed FHR informing them of this issue. They replied and copied and pasted a section from their T&C's to say that the damage had to be reported on collection and that they would ask park xpert to investigate and attempted to indicate that they are not responsible and any issues will be dealt with by park xpert. Despite wriggling out of legal blame via their T's and C's, in my opinion they are morally as responsible as the questionable firms they promote. Use this company at your peril
1 year ago
FHR Airport Hotels Parking has a
3.3
average rating
from
7
reviews
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