Terrible company to work with. Ordered 3 jerseys for a soccer team with the plans on trying the sizes and then order a 20 more. When placing the order there was an extra charge for material fee. I contacted the support team and was told they were unsure why the charge was there and how to fix the charge. The rep proceeded to tell me that they don’t make very much on the jerseys so they wanted me to just take on the cost which added another $4. This should have been my first red flag. When I finally received my order from China, the quality was terrible. Seams were extra thick and we knew it would rub against the skin and cause irritation. Stitching was subpar and thread was sticking out. I knew these would not hold up and would be looking to replace badly deteriorating jerseys within a year. The pattern on the jersey looked like low resolution. Not to mention the material was very heavy feeling. I immediately contacted the representative and expressed my concerns. They informed me that they did not do returns because the jerseys were custom even though no names, numbers or logos were put on them. After a few days of back and forth I was told that returning the jerseys would be expensive to return and I should just keep them. After discussing the cost of the return, I agreed to cover the cost of the return. $40 was the high estimate of the shipping and the jerseys totaled $90 so $50 back was worth it to me. The they went silent and stopped responding. My opinion is they just bully you along the way to accept their terms. Do yourself a favor and go with a true manufacturer and not a company that outsources. If you look up the jerseys, there are multiple companies that offer the same product. FIITG appears to be a middle man that operates off low margins and therefore cannot accommodate returns of the poor quality products. We ended up going through epic sports and ordered Joma jerseys. Customer Service was fantastic and the jerseys were top quality.