******AVOID FOR BRACES *********** BARKINGSIDE / BRENTWOOD Where do i start ! I am writing to make people aware of the treatment i received from Finest Dental (Barkingside)then brentwood !. When I had my consultation with Kamila Azimova I asked which braces were needed and what would be the best braces for me to achieve a perfect smile. As I have no dental background I relied on your professional knowledge and expertise to guide my decision. I was very open-minded about my choices, and didn’t mind whether I had invisible braces or metal braces. I was told from Finest Dental (Kamila) the Damen force brace was best for me and worked the fastest for results I was trying to achieve. My teeth were very goofy and I have an open bite, I was advised to get the best results I would need to have my jaw broken, I however said no to this option. Further in to my treatment (now moved to Brentwood Branch) and still unhappy with the outcome of the previous work of my teeth and after having a second opinion I was told there was the option to remove teeth. I was told if I had the removals of 4 teeth this would have created room for my teeth to push back and the open bite would have been rectified. However this option was never offered or advised to me from you Finest Dental Original I started my treatment around June 2016, paying £2300 and was advised my braces would be off before my holiday on the 23rd of October 2017. This was really important to me as I had a long awaited holiday. However it is the 26th of April, 2018 I still have my braces on, I still have a bad open bite, over filed teeth and I now have teeth that are bent far worse than they ever were before the treatment. To conclude my braces have not achieved what was promised and paid for. I had monthly visits to see my Kamilia in not one of my visits did I receive a wire charge to tighten my brace; the only time my brace was tightened was when my braces were first installed. I told you this on every visit asking you to make them tight, as I didn’t feel anything was changing. I didn’t ever receive rubber bands to align my teeth, and on several occasions I asked you for the bracket wires to be applied to help keep my elastics on. I told that you didn’t have these in stock and if I needed these I would need to pay extra?( this would have helped close my open bite One of my lower teeth has been filed too much and is now much smaller than my other lower tooth due to the over filing, my brace bracket would also break monthly and you would just glue it back on and then file my teeth more. My lip also has a lump on it where Kamilia clamped it. Several appointments I made with you either were cancelled or changed (delaying treatment) also due to lack of staff and then in the end they closed the Barkingside practice and moved me all the way to Brentwood one. Overall my experience with Finest Dental has been extremely stressful, long and very unprofessional and of course nothing as the results I originally expected or paid for - It has taken longer than expected (nearly 2 years and I’m very unhappy) resulting in delays in the overall work to my teeth. Resulting in Mags being unable to treat my teeth anymore due to the results, I was not given clear instructions on what treatment was needed (should have been advised to remove teeth from the start), Lower tooth filed too much (leaving them a lot smaller than the others), Lip now has a lump (due to your clamping), Cancelled or changed time on appointment (delays), My open bite is very bad – due to delay/wrong treatment prescribed, overall the appearance of my teeth is worse than before. After Moving to Brentwood and having Mags treat me I have seen progression – She tightened my wires on all visits and has fixed rubber elastics to align my teeth, brackets have been applied for my elastics at no extra cost. Also for the last couple of months seeing Mags none of my brackets have broken due to her professional level of work. If this had been done several months ago I feel my open bite would have closed a lot more then it currently is and my braces would possibly be off right now. In December I met with the clinical director (at Brentwood), I had been advised that Kamilia had provided a very unprofessional service to several of your patients who have also complained. Mr Simon also advised me the only way to fix this open bite problem would be to remove braces take four teeth out and put the braces back on, by Law someone should have overlooked Kamilias work within the year she had been treating me - I did therefore request a full / part refund and compensation for the inconvenience and unprofessional service received. However this was decilined and nothing was ever done about this . I hate my teeth and my mouth has never felt the same since - WASTE OF MONEY ! This stressed me so much i couldn't even be bother to write a review untill now (over a year ago). Mr Simon Riahi is clueless and still today aint come back to me with an out come ! apart from me paying £600 to have 4 teeth removed lol p.s let me say Mags is a credit to finest dental ! photo of me before and teeth photo after !