Liverpool St- Stay Awake!!! They have been very nice at the first appointment and easy to reach for new patient, once you signed your agreement. They don’t care anymore, it’s very difficult to book a single appointment as it’s very hard to get through to someone on the phone, I have called many times to reach someone to get me an answer on what is happening next, but nothing. the staff just pass onto next staff, and next staff pass onto another one, it’s very difficult. The Staff- Patrice, she was helping at the first interview, and helped me with all the finance problem, since then she’s totally disappeared, not even through the phone calls. Then she emailed me 2 weeks after, I have replied back, but another week passed, no replies. I have waited more than a month, even now I still have no idea what is going on next, the service is very poor! They only treat new patients good, once you signed and made your payment, it’s very difficult. I want to have a full refund.