I started wearing invasalign braces since August 2019. I was advised at the time that my teeth would be aligned and perfect by Jan 2020. I had been on a few occasions for checkups and 1) I was seen by a different dentist each time which does not help as each dentist acts like you are a first time patient instead of reading the notes from previous visits, 2) a dentist had filed a few teeth as part of the treatment - only for another dentist at the same branch (Liv St, London) to ask me who carried out the treatment as it was not right. I had an appt booked recently only to see the notice on the door and when I tried calling - I mean calling all branches, including head office, all call lines failed. I do not see a difference in the alignment of my teeth and am upset I am owed a new set of invisalign braces which I will not get now - or the full amount I paid. I called my bank and they had said since I had already had treatment and made payments, they cant re-reimburse me. I then contacted the finance company I have a direct debit with, to pay for the 3k treatment, only to be told they will take my contact details and be in touch soon. What can I do? I now need to find a new dentist to finish my treatment. Can anyone else recommend a good dentist in the area?