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Anonymous
I started my invaslign treatment in August 2019. It Is now March 2020 and my teeth are not aligned nor straight. I am extremely upset at the service and the way the company have handled things. The issues I had with the Liverpool street office: 1) Was seen by Various dentists on every visit. They would always act surprised when I told them about my previous visit – they never bothered to read their notes. 2) A dentist filed and put clear adhesive product on my teeth- which is part of the treatment, when I was seen by another dentist- he mentioned the job was not done right and would need to correct this. 3) I was advised to come back in Feb to pick up a new set of braces only to arrive on time for my appt and see a notice up on the door. I am paying a direct debit via a finance company of 3k and have completed 8 months of treatment – and yet the result is the same as when I first started! I have called my bank only to be told they cannot provide a charge back as I have already completed part treatment and to contact the finance company. I contacted the finance company to be told they are looking into the matter and took down my details. I now need to find another dentist to finish of the treatment for me and claim back the full payment from Finest Dental. Has anyone been successful in claiming this back? Also, is there a decent dentist you can recommend in the city?
4 years ago
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Finest Dental has a 4.3 average rating from 1,123 reviews

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