Several times, my contactless payment method has been charged twice as much. I provided the bank and other details requested by Customer Service after numerous calls and emails, and they informed me that I needed to contact them again because the problem was complicated. Naturally, Even when I try to reach the call centre, they simply tell me to try emailing again. It was a terrible experience dealing with them until I decided to follow a friend's advise and contact T O N E L I M I T E D. There, I received assistance and received my investment and profit back.