I have been a customer of Firework Crazy for over ten years. I have a big firework party every November and find their website helps me plan everything like clockwork as there are video links, timings, volume levels etc so I can match music tracks to each one. Brilliant. Their products are great but more importantly, their customer service is second to none. They respond promptly to queries and are patient with complicated orders. If a problem arises (rarely), it's dealt with instantly. I recommend this company to anyone for whom trust and reliability are important.