First Class Watches were very easy to work with and knowing they serious about thier customer care and service is reassuring to people who geniunely want to spend good money on a fine watch. I recently purchased a Men's Police watch for my close friend as a birthday present and was bit hesitant at first because i never heard of the company First Class Watches, but following on reviews and feedback i took the gamble t buy one. Once purchased, they kept in regular contact via email, provided a delivery date and a code of the package whereabouts, and as promised it was delivered next day. What was most satisfying is my friend's reaction to recieving the gift, he was so happy and wore it striaght away in minutes. Not only was it a good watch but its gave me the confidence to come back and purchase more watches with this company. Its true, once a happy customer, always a happy customer! Thank you :)