I don't like your policy on changing tickets, it is too restrictive and not customer friendly. I had purchased an advanced adult ticket that needed a railcard but when I need to upgrade that ticket to a normal adult ticket (without a railcard) I was told I would have to purchase another ticket. To change the ticket the admin costs would be greater than the value of the ticket. The ticket I had to purchase was double the cost of the normal adult ticket I had purchased so not at all happy
9 years ago
First Hull Trains has a
4.3
average rating
from
351
reviews
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