As a frequent visitor from Canada I have actually been travelling between London and Selby 3 to 4 times each year for about 15 years. It has always been easy to make bookings online and the service is excellent. The trains run on time and the staff are friendly and the level of service has always been very good. The carriages are clean and comfortable although I much prefer seats at a table rather than the airline type of seating. I usually travel in the quiet coach and occasionally first class, and In recent years the addition of wifi has been much appreciated.