I travel frequently on Hull trains when I have to go from Hull to London. The trains are comfortable and roomy. I used to travel on East Coast and there is definitely more leg room and aisle room on Hull Trains than on East Coast. I also find the trains clean and tidy, even when at very busy times. They have a good trolley service on board which, for once on train services, the coffee is delivered hot, instead of luke warm. Because the quality is of a higher service than the local northernrail trains, I presumed the fairs would be expensive but they have good deals and if you book early, you can get some good prices, even if you splurge now and again on First Class. Staff are pleasant, helpful and attentive to needs. The only downside is the same as any other train service, not enough baggage room! Keep doing the same Hull Trains, you have a dedicated customer :-)