We travelled from Glasgow to Oxenholme on the 19.11 train on 03-08-22. When we were waiting for the train the man who manned the buffet trolley and a young lady on only her second day in a new job stopped to talk to us. We were seven women and we'd been to see a show. These two were absolutely delightful ,full of fun and friendliness. The train was obviously new and was very smart and comfortable. The man who checked our tickets was also very friendly and helpful. This experience would make me far more likely to use the trains even at this time of disruption. The staff and facilities were a credit to the company. Five stars !