our train broke down and we had to get onto a train already full had too stand with my wife and 8month baby with case and pram promised rail tokens customer service rubbish don't reply to emails say they want pictures of our tickets which they delivered by recorded post i gave the my booking reservation number this not good enough still waiting for rail tokens which where promised i sent them twice by email siad they can't open them if there was another company i could use i would bad customer service poor response don't care about passengers
7 years ago
First TransPennine Express has a
2.3
average rating
from
6
reviews
