I wanted her to phone or email me rather than a small text box, the tutor said she can help, I paid the £20 Fee. She only had available starting 2weeks away, after 7pm for an 11 year old and lived 20min drive away and it was stated it would be easier for me to drive to her twice a week equaling 160min driving a week for me. Had I been able to ask these questions before for example a phone call or email I wouldn’t have chosen her. I found somebody more local on Facebook for free. He is a teacher with amazing reviews, 5min from me and willing to travel to me. I found FB more efficient do to the restrictions on this site, I wouldn’t bother using it again.