I have been very dissapointed that you have very unprofessional, qualified teachers advertised on your website (ref: Estella English ex-retired teacher ). She had all my requirements during our initial dialogue and agreed to take my son on for 7+ exam, we had our first lesson which went well and was due to have 2nd lesson tomorrow and only to receive a text from her saying my son is too young for her to teach and that her experience is with older kids!! She was fully aware of this before she took my son and then also assured me during the first lesson she will continue to work with him !! I am a single mum and have not only wasted my money paying First Tutors for her details but also £30 which I paid directly to her!! I would like a total refund please !!!!! I don’t trust this website anymore as the teachers are complete liars !!!!